PLANT IT SUPPORT (M/F/X)
E-Services, the IT Company of the De’Longhi Group, is looking for an Automation IT Specialist.
The Manufacturing Application & Infrastructure Specialist provides technical and project support for the Plant IT applications and daily activities. He/she gives assistance for the change management, incident management and problem resolution, in order to reach the manufacturing goals, minimizing the loss of production due to IT related issues. He/she provides to the business lines IT support, in cooperation with Manufacturing Engineering, Production Control and Quality Control.
Perform implementation and 1st level support of mission critical plant applications. This includes a functional knowledge of all plant applications used by local plants, ability to troubleshoot system issues, manage and/or configure application and application access;
Provide daily assistance to the facility for computer hardware, system and software related issues.
Bachelor in Computer Science, Computer Engineering;
Knowledge of IT manufacturing system applications and plant support;
Knowledge of machine monitoring, performance and quality systems, component tracking, engineering systems and identification systems;
Knowledge of the C # programming language is a plus.
Skills, capabilities, Competencies:
Analyze, develop solutions, and resolve issues to minimize or eliminate user or system downtime;
Ability to problem solve individually and within a team, ability to make timely decisions;
Knowledge and experience with computer software / hardware, related equipment and networking, SQL Server, database management;
Plant operations knowledge (processes / systems);
Availability for shift work;
Ability to travel nationally and internationally;
Fluent in English.