Italy

Mignagola di Carbonera

Quality
Product Quality

PRODUCT QUALITY OWNER (M/F/X)

Job Responsibilities

The PQO supports the R&D dept. during the development of new products, taking part in the project teams and assuring the application of the group NPD (New Product Development) guideline and best practice; The PQO also acts as “Project leader” to manage the Quality issues on the existing products.
He/she will:
produce and keep “up to date” all the relevant Quality documents needed to support the project development;
help the Project Management team to formalize the Check Points;
follow up the Quality issues found during the industrialization phase (pre-series), by using a dedicated Quality Improvement Plan in collaboration with the local Quality teams (if needed);
be the main interface with the clients (e.g.: the OEM Customers) about the Quality issues and/or requests during the development process, granting an effective and efficient communication with them;
be the first interface between the Industrial Operations and the “external world” (Sales, Marketing, Customer Care, etc...) regarding Quality highlights on existing products;
make a preliminary analysis on the possible root cause (e.g.: design, process, supplies, etc...) then activate the required resources to start the improvement process;
deal with the factories and the external suppliers to help them fix the issues under their responsibility;
follow-up and manages the analysis and the implementation of the solutions in a structured manner (e.g.: by using the 8D report);
structure and summarize all the improvement actions into a dedicated Quality Plan by product categories;

Job Profile

Qualifications, Knowledges:
University Degree in engineering (electronic, mechanic)
Previous experience of at least 3-5 years in Quality Team
Knowledge of Quality tools: 8D, 5Why, Ishikawa, PPAP, FMEA, Risk Analysis, utile ISO9001, SPC
A good knowledge of English is mandatory

Skills,capabilities, Competencies:
Flexibility
Accuracy
Problem solving
Team Working