Job Responsibilities

DeLonghi Group Design is currently looking for a Usability Specialist, with a focus in UX test and research fields to join our in-house design team, developing innovative physical and digital user experiences for our complete product portfolio. The Candidate will be responsible for all the aspects of the UX process, design trends, ergonomics and product functionalities. In addition, collaboration with various functional teams including Design, Engineering, R&D, Marketing and Quality is required.

Principle Accountabilities:
To work in close contact with the UX-UI and the product design team to create, test and develop outstanding user experiences, from conceptual ideation until the final execution.

Main Responsibilities:
?Support the Industrial Design team in the definition of physical and digital product experiences;
?Analyse the interaction between users and products;
?Test and assess the ergonomy of new physical products;
?Contribute on the new interfaces definition, working on information architecture, flow diagrams and interactive functional prototypes;
?Identify problems by observing and interviewing individuals;
?Ensuring that products meet user's needs;
?Collect, analyze, interpret data and statistics;
?Collect and evaluate users’ needs, insights and behaviours;
?Identify possible improvements and propose appropriate solutions;
?Collaborate with the other design team members;
?Work on assets and documentation (UI structure, spreadsheets, languages files);
?Write usability documents;
?Present the results to the relative stakeholders also from other teams.

Job Profile

Qualifications, Knowledges:
?Minimum Bachelor, preferred Master University degree in Industrial Design, Design Engineering, Psychology or other related fields, with a special focus on research, ergonomics and User Experience.

Skills, Capabilities, Competencies:
?An experience of 2-3 years, or more, in a similar role, working and testing tangible and/or non tangible interfaces;
?Mastery of the User centric design methodologies;
?Proficient in articulating and advocating designs to cross functional audiences;
?A good knowledge of English and Italian, especially the ability to run user tests in both the languages.

?A good knowledge of the main Graphic and Interaction design software like: Adobe Creative Suite, Corel Draw, Sketch App, Flinto, Principle, Axure and similar.