Turning a global promise into action
In 2015, world leaders pledged to pursue a better future by defining 17 critical Sustainable Development Goals (SDGs). Today, our commitments aim to bring 4 of these milestones closer.
Three overarching commitments
De’ Longhi Group’s way to drive change and keep it sustainable.
Progressing Over Emissions
Let’s change our way of doing business by decarbonising our operations and value chain.
Progressing Over Emissions
De' Longhi Group is dedicated to combating climate change through ambitious emissions reduction strategies across operations.
Our efforts focus on integrating renewable energy into our plants and offices, from installing photovoltaic panels to acquiring guarantees of origin that ensure the sustainability of our energy sources. Recognising that meaningful environmental change requires bold collective action, we actively engage our entire value chain, working to spread virtuous practices and build a more sustainable business ecosystem for generations to come.
Objectives MET IN 2024
Waste diverted from landfill
97
%
Renewable electricity used in the group's plants
100
%
Energy intensity per unit produced
-20
%
2022 baseline
UNI EN ISO 14001 certification on all group's plants
100
%
Excluding la marzocco
Objectives for the future
Scope 1 & 2 emissions reduction by 2034
-58,8
%
Scope 3 emissions reduction by 2034
-35
%
Net zero by
2050
Designing Tomorrow
Let’s embed sustainability in our products through design, materials and manufacturing.
Designing Tomorrow
At De’ Longhi Group, we are committed to integrating a life-cycle perspective into product development by embedding our company-specific Eco-Design Guidelines at every stage of the design process. Our holistic approach focuses on minimising environmental impact across the most critical phases—product usage, material consumption, distribution, and end-of-life.
For us, eco-product innovation means reducing our environmental footprint by introducing new technologies, optimising their impact
across the supply chain, and encouraging more sustainable consumer behaviours. To drive this transformation, we have developed a collaborative approach that actively involves all stakeholders who can contribute.
Every product we create is thoughtfully designed to improve life while ensuring that progress does not come at the expense of the
environment and future generations.
Objectives MET IN 2024
Digitized user manuals
31
%
Expanded polystyrene (EPS) free packaging
72
%
Products developed with eco-design approach
23
%
New fully auto and pump coffee makers with energy class A and above
100
%
Objectives for the future
Products developed with eco-design approach
100
%
Recycled plastic in products
30
%
Reduction of Kg CO2e on pilot packaging
-20
%
Caring Together
Let’s foster conscious choices and responsible behaviours by engaging our people, our consumers and communities.
Caring Together
De' Longhi Group is dedicated to raising awareness and promoting sustainable lifestyles through education and engagement across our entire network. By leveraging the sustainable value of our products, we aim to inspire meaningful change that extends beyond our immediate business, connecting employees, consumers, and communities in a shared commitment to responsible practices.
Objectives MET IN 2024
Average training hours
25,3
Rivelia coffee maker certification
UNI EN ISO 14067:2028
Company hybrid car fleet
43
%
Group donations policy
✓
Objectives for the future
Women in managerial positions
30
%
ISO:45001 certification
100
%
of group plants
Develop and implement product inclusiveness guidelines
1 pilot project
2024-26 Sustainability Plan
Track the current progress of all our sustainability initiatives.
| Commitment | Initiative | Target value | Target year |
|---|---|---|---|
|
Increase the use of electricity coming from renewable sources (both self-produced and purchased) in production plants
|
0%
100%
100% of Group's plants
|
2024
|
|
Increase of the number of products with digitalized user’s manuals
|
0%
100%
25% of products sold
|
2024
|
|
Travel Policy Deliver activities/training, promoting healthier behaviors and a zero-waste approach inside and outside the company
|
0%
100%
Travel policy review
|
2024
|
|
Increase the percentage of products with Expanded Polystyrene (EPS) free packaging
|
0%
100%
70% of products sold
|
2024
|
|
Increase of the number of products with digitalized user’s manuals
|
0%
100%
50% of products sold
|
2025
|
|
Minimization of waste sent to landfill generated by all production plants
|
0%
100%
97% of waste reused, recycled or recovered
|
2025
|
|
Submission of SBTi Targets Scope 1, 2 and 3 emissions and definition of an emissions reduction strategy
|
0%
100%
On/off
|
2025
|
|
Develop and implement guidelines for product inclusiveness. Inclusive design may address accessibility, age, culture, economic situation, education, gender, geographic location, language, and race.
|
0%
100%
One pilot project
|
2025
|
|
Focus on recycled materials in order to increase the circularity and sustainability of new** and/or revamped products
|
0%
100%
Incorporate recycled material in new** products (e.g. metals)
|
2025
|
|
Delivery of educational guidance programs to high school students with a specific focus on STEM for women
|
0%
100%
On/off
|
2025
|
|
Define and implement a global approach and a communication plan on a new way of working
|
0%
100%
Improvement of work-life-balance year by year, measured through a specific survey
|
2026
|
|
Reduction of packaging environmental impact
|
0%
100%
Reduction up to 20% of kg CO2e per unit on pilot projects
|
2026
|
|
Refurbishment of commercial returns and DOA (Dead on Arrival) in Europe
|
0%
100%
3 key product categories covered by a pilot project
|
2026
|
|
Focus on product energy efficiency projects in order to let products become a true instrument to enable consumers tackle climate change
|
0%
100%
Increase the energy efficiency of all new projects versus the previous generation
|
2026
|
|
Focus on product energy efficiency projects in order to let products become a true instrument to enable consumers tackle climate change
|
0%
100%
All new** fully automatic coffee makers and coffee pumps in the EU market at least in energy efficiency class A
|
2026
|
|
Take care of development of our people with a global training program
|
0%
100%
80% of involved employees on average in the three-year period (2024-2026)
|
2026
|
|
Definition of a Group-level strategy aimed at raising consumer awareness on responsible products & resource usage, healthy and sustainable food and food waste.
|
0%
100%
On/off
|
2026
|
|
Improve the longevity, water and energy efficiency of the products by providing scheduled maintenance services and comprehensive support for facilitating repairs.*
|
0%
100%
Pilot project on Fully automatic coffee makers in one selected EU country
|
2026
|
|
Carry out a preliminary water footprint assessment
|
0%
100%
On/off
|
2026
|
|
Carry out a biodiversity risk assessment on Group’s plants aimed at assessing the impacts of our operations on biodiversity.
|
0%
100%
On/off
|
2026
|
|
Focus on recycled materials in order to increase the circularity and sustainability of new** and/or revamped products
|
0%
100%
Incorporate 30% of recycled plastic over the total plastic used***
|
2027
|
|
Assure the highest standards in terms of health and safety by implementing ISO 45001 certified H&SMS in the Group plants
|
0%
100%
100% of group’s plants
|
2027
|
|
Energy efficiency interventions aimed at making adjustments and/or implement new solutions in order to reduce the energy consumption of the plants/processes
|
0%
100%
0,06 KWh consumed per testing (40% energy consumption reduction)
|
2027
|
|
Energy efficiency interventions aimed at making adjustments and/or implement new solutions in order to reduce the energy consumption of the plants/processes
|
0%
100%
0,017 KWh per machine calibration (50% energy consumption reduction)
|
2027
|
|
Energy efficiency interventions aimed at making adjustments and/or implement new solutions in order to reduce the energy consumption of the plants/offices
|
0%
100%
Reduce the energy intensity per unit produced
|
2027
|
|
Water efficiency interventions aimed at making adjustments and/or implement new solutions in order to reduce the water consumption of the plants/offices
|
0%
100%
0,3 l per testing (50% water reduction consumption)
|
2027
|
|
Deliver activities/training, promoting healthier behaviors and a zero-waste approach inside and outside the company
|
0%
100%
100% of electric and/or hybrid vehicles in company car fleet
|
2027
|
|
Increase the percentage of products with Expanded Polystyrene (EPS) free packaging
|
0%
100%
90% of products sold
|
2028
|
|
Increase in the number of women in senior managerial positions
|
0%
100%
30%* of women in senior managerial positions
|
2028
|
|
Responsible Product Development: integrate Eco Design approach into product development and prioritize the design strategies through LCA when relevant
|
0%
100%
100% newly developed products
|
2028
|
Commitment
Initiative
Increase the use of electricity coming from renewable sources (both self-produced and purchased) in production plants
Target value
0%
100%
100% of Group's plants
Target year
2024
Commitment
Initiative
Increase of the number of products with digitalized user’s manuals
Target value
0%
100%
25% of products sold
Target year
2024
Commitment
Initiative
Travel Policy Deliver activities/training, promoting healthier behaviors and a zero-waste approach inside and outside the company
Target value
0%
100%
Travel policy review
Target year
2024
Commitment
Initiative
Increase the percentage of products with Expanded Polystyrene (EPS) free packaging
Target value
0%
100%
70% of products sold
Target year
2024
Commitment
Initiative
Increase of the number of products with digitalized user’s manuals
Target value
0%
100%
50% of products sold
Target year
2025
Commitment
Initiative
Minimization of waste sent to landfill generated by all production plants
Target value
0%
100%
97% of waste reused, recycled or recovered
Target year
2025
Commitment
Initiative
Submission of SBTi Targets Scope 1, 2 and 3 emissions and definition of an emissions reduction strategy
Target value
0%
100%
On/off
Target year
2025
Commitment
Initiative
Develop and implement guidelines for product inclusiveness. Inclusive design may address accessibility, age, culture, economic situation, education, gender, geographic location, language, and race.
Target value
0%
100%
One pilot project
Target year
2025
Commitment
Initiative
Focus on recycled materials in order to increase the circularity and sustainability of new** and/or revamped products
Target value
0%
100%
Incorporate recycled material in new** products (e.g. metals)
Target year
2025
Commitment
Initiative
Delivery of educational guidance programs to high school students with a specific focus on STEM for women
Target value
0%
100%
On/off
Target year
2025
Commitment
Initiative
Define and implement a global approach and a communication plan on a new way of working
Target value
0%
100%
Improvement of work-life-balance year by year, measured through a specific survey
Target year
2026
Commitment
Initiative
Reduction of packaging environmental impact
Target value
0%
100%
Reduction up to 20% of kg CO2e per unit on pilot projects
Target year
2026
Commitment
Initiative
Refurbishment of commercial returns and DOA (Dead on Arrival) in Europe
Target value
0%
100%
3 key product categories covered by a pilot project
Target year
2026
Commitment
Initiative
Focus on product energy efficiency projects in order to let products become a true instrument to enable consumers tackle climate change
Target value
0%
100%
Increase the energy efficiency of all new projects versus the previous generation
Target year
2026
Commitment
Initiative
Focus on product energy efficiency projects in order to let products become a true instrument to enable consumers tackle climate change
Target value
0%
100%
All new** fully automatic coffee makers and coffee pumps in the EU market at least in energy efficiency class A
Target year
2026
Commitment
Initiative
Take care of development of our people with a global training program
Target value
0%
100%
80% of involved employees on average in the three-year period (2024-2026)
Target year
2026
Commitment
Initiative
Definition of a Group-level strategy aimed at raising consumer awareness on responsible products & resource usage, healthy and sustainable food and food waste.
Target value
0%
100%
On/off
Target year
2026
Commitment
Initiative
Improve the longevity, water and energy efficiency of the products by providing scheduled maintenance services and comprehensive support for facilitating repairs.*
Target value
0%
100%
Pilot project on Fully automatic coffee makers in one selected EU country
Target year
2026
Commitment
Initiative
Carry out a preliminary water footprint assessment
Target value
0%
100%
On/off
Target year
2026
Commitment
Initiative
Carry out a biodiversity risk assessment on Group’s plants aimed at assessing the impacts of our operations on biodiversity.
Target value
0%
100%
On/off
Target year
2026
Commitment
Initiative
Focus on recycled materials in order to increase the circularity and sustainability of new** and/or revamped products
Target value
0%
100%
Incorporate 30% of recycled plastic over the total plastic used***
Target year
2027
Commitment
Initiative
Assure the highest standards in terms of health and safety by implementing ISO 45001 certified H&SMS in the Group plants
Target value
0%
100%
100% of group’s plants
Target year
2027
Commitment
Initiative
Energy efficiency interventions aimed at making adjustments and/or implement new solutions in order to reduce the energy consumption of the plants/processes
Target value
0%
100%
0,06 KWh consumed per testing (40% energy consumption reduction)
Target year
2027
Commitment
Initiative
Energy efficiency interventions aimed at making adjustments and/or implement new solutions in order to reduce the energy consumption of the plants/processes
Target value
0%
100%
0,017 KWh per machine calibration (50% energy consumption reduction)
Target year
2027
Commitment
Initiative
Energy efficiency interventions aimed at making adjustments and/or implement new solutions in order to reduce the energy consumption of the plants/offices
Target value
0%
100%
Reduce the energy intensity per unit produced
Target year
2027
Commitment
Initiative
Water efficiency interventions aimed at making adjustments and/or implement new solutions in order to reduce the water consumption of the plants/offices
Target value
0%
100%
0,3 l per testing (50% water reduction consumption)
Target year
2027
Commitment
Initiative
Deliver activities/training, promoting healthier behaviors and a zero-waste approach inside and outside the company
Target value
0%
100%
100% of electric and/or hybrid vehicles in company car fleet
Target year
2027
Commitment
Initiative
Increase the percentage of products with Expanded Polystyrene (EPS) free packaging
Target value
0%
100%
90% of products sold
Target year
2028
Commitment
Initiative
Increase in the number of women in senior managerial positions
Target value
0%
100%
30%* of women in senior managerial positions
Target year
2028
Commitment
Initiative
Responsible Product Development: integrate Eco Design approach into product development and prioritize the design strategies through LCA when relevant
Target value
0%
100%
100% newly developed products
Target year
2028
* The sustainability of the above achievements is to be considered with +/- 1% acceptable variance and is subject to Company Growth Rate, Company turnover on Manager A position, Promotion & Hiring trends
** New products and new projects as defined by Group New Product Development (GNPD) internal procedure
*** Excluding food-contact plastic